Terms of service
Last updated: February 23, 2026
OVERVIEW
Welcome to nhayl. The terms “we”, “us” and “our” refer to nhayl. nhayl operates this website and online store, including all related information, content, features, tools, products and services (the “Services”).
nhayl is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law (“ACL”) or any other applicable law that cannot be excluded.
SECTION 1 – ELIGIBILITY AND ACCOUNT
You must be at least 18 years old to use this website and purchase products.
You agree to provide accurate, current and complete information when making purchases and to update your details as necessary.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to accurately display our products. However, colours and appearance may vary depending on your device and screen settings.
All product descriptions and pricing are subject to change without notice.
Product Disclaimer
nhayl products are general wellness tools intended for personal use. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Always seek advice from a qualified health professional if you have any medical concerns.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.
Orders are not confirmed until payment has been processed and you receive order confirmation from us.
All purchases are subject to our Refund Policy.
Products are sold for personal use only and not for resale.
SECTION 4 – PRICES AND BILLING
All prices are listed in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
You agree to provide accurate billing and payment information and authorise us to charge your chosen payment method for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Delivery timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing or events outside our reasonable control.
Risk in the goods passes to you upon delivery. Nothing in this section limits your rights under the Australian Consumer Law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including trademarks, logos, text, graphics, images, product designs and layouts, is owned by nhayl or its licensors and is protected by Australian and international intellectual property laws.
You may not reproduce, distribute or exploit any content without prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties of any kind.
We are not responsible for third-party tools or services.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for their content, policies or practices.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
nhayl is powered by Shopify. However, all purchases are made directly with nhayl.
You agree that Shopify is not responsible for any injury, loss or damage arising from purchases made from nhayl.
SECTION 10 – PRIVACY
All personal information collected is handled in accordance with our Privacy Policy.
Shopify may process certain information to provide and improve the Services.
SECTION 11 – FEEDBACK
If you submit feedback, suggestions or reviews, you grant us a perpetual, worldwide, royalty-free licence to use, reproduce and publish that feedback for commercial purposes.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies or omissions and to cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes or in ways that infringe on rights, interfere with security or harm the Services.
We may suspend or terminate access if these Terms are violated.
SECTION 14 – TERMINATION
We may terminate access to the Services at our discretion.
Provisions that by their nature should survive termination will continue to apply.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available”.
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, nhayl and its affiliates, directors, officers, employees, agents and service providers will not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, savings, data or goodwill, arising out of or related to your use of the Services or any products purchased through the Services.
To the maximum extent permitted by law, our total liability to you for any claim relating to a product or the Services is limited to the amount paid by you for the relevant product.
Where liability cannot be excluded under the Australian Consumer Law, our liability for breach of a non-excludable condition or warranty is limited, at our option, to:
- Replacement of the goods;
- Repair of the goods;
- Refund of the purchase price; or
- Payment of the cost of replacing or repairing the goods.
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other applicable law that cannot be excluded.
SECTION 17 – INDEMNIFICATION
You agree to indemnify nhayl against any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and nhayl regarding your use of the Services.
SECTION 20 – ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent.
We may assign our rights at our discretion.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
You submit to the exclusive jurisdiction of the courts of New South Wales.
SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms should be sent to support@nhayl.com.au.
